SHOPPING INFORMATION

Yes. The product you see is the product we have in stock. However, we do use different shipping couriers and as such the packaging might be different.

Once you have logged into your dashboard, you can download your sales receipt or invoice.

First, please see our return policy.

Second, please try getting into contact with us.

Lastly, we will take care of all your worries and return the item.

Yes. We genereally restock items within 7 working days.

We ship or deliver your order via Fastway Couriers or Dawn Wing, which guarantees 3-5 working day delivery, depending on your location in South Africa.

All orders processed via Peach Payments is immediatetly. Our direct bank transfer migth take up 3 days. Once we process your order you can expect delivery within 3-5 working days, depending on your location in South Africa.

PAYMENT INFORMATION

We accept all payemnt methods. We accept all credit and debit cards from all major banks. We have an EFT (Direct bank transfer) or Online Payment Platform.  It is 100% secure and safe to use.

First, please see our return policy.

Second, please contact us.

Lastly, we will take care of all your worries and return the item.

Yes. Please feel free to contact us.

Once we process your order for delivery, then we will provide you with a tracking code and link. You will then be able to track your order every step of the way.

Once we process your order for delivery, then we will provide you with a tracking code and link. You will then be able to track your order every step of the way.

In order to make a Bank Deposit/Regular EFT please use the following details:

Bank – First National Bank
Account Number – 123456789
Account Name – Obey Robot Store
Account Type – Cheque
Branch Code – 250655

Branch Name: Umgeni Junction 759

Please note some international banks do have issues with South African banks. If you are experiencing issues with online card payments on our site please contact your bank with the transaction number to process.

Please only use your Order Number as the reference. Any other reference will delay allocation of payment. It is not necessary to send confirmation of the Deposit/Regular EFT to us, but please retain your confirmation in the event that we need to confirm any details with you, or if you’ve mistakenly used a reference other than your Order Number, in which case please email it to us at ([email protected]). Please note that depending on your banking institution, it may take up to 3 working days for your payment to reflect in our bank account. If after three working days you’ve not received a confirmation of payment email from us, then please contact us immediately.